How do I give access to my clients once I’ve added them into the dashboard?

Note: After you have registered, our team will review your request and approve your account within 2 business days.

Please follow the steps below:

1. 1. Check your Spam folder.
2. 2. Allow for one hour for the email to come through.
3. 3. It’s possible there may have been a typo in your email address when you registered. Please register again.
4. 4. If you still have not received an email please contact our Technical Support Team.

As soon as you add a client into your dashboard you will receive a pop-up confirmation message. Our system will send an email to your client with instructions to log into the system. Once the client enters the system they are taken to the Real Estate Document page where they can reference the videos and contract. Note: It can take up to one hour for the email to come through to the clients email.

Please follow the steps below:

1. Check the spelling of your email. Be sure there are no extra spaces in the email. Do not copy and paste your email into the login screen. Instead, type out your full email.

2. If your email information is correct, please reset your password.

3. Delete your browser cookies or open a new browser to log in.

4. If you’re still having trouble logging in, please contact our Technical Support Team here.Category: En